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Online Backup Support

If you are the do-it-yourself type, you can view or download our collection of Frequently Asked Questions regarding the Online Backup Manager software. Online Backup Manager FAQ (Adobe Acrobat required)

If you're looking for in-depth online support, stop by our online backup support forums to ask a question or read existing solutions.

If you still can't find your solution, or have any other questions, visit our helpdesk and create a ticket. We'll get back to you right away.

To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number:
E-mail address:
Note: The E-mail address you enter must match the E-mail address you provided when the order was created.